 |
|
Johannesburg, Wednesday April 18, 2007 The full range of Vets Choice and Royal Canin dry dog and cat food made in South Africa between 8 March and 11 April 2007. ANNOUNCEMENT BY ROYAL CANIN SOUTH AFRICA: ROYAL CANIN SOUTH AFRICA PROACTIVELY RECALLS CERTAIN PRODUCTS It appears from tests carried out since Tuesday 10 April, both in South Africa and overseas, that a batch of raw material received by Royal Canin South Africa from a third party supplier may have been contaminated. Tests are continuing in order to determine the precise contaminant. As a precautionary measure and despite that all products have not been contaminated, we have decided to do a voluntary recall on ALL dog and cat dry food products manufactured under the Vets Choice and Royal Canin brands in South Africa by Royal Canin RSA during the period from 8th March 2007 to 11th April 2007. This voluntary recall is in line with our commitment to putting the interests and well being of pets first. The date of manufacture can be determined by the BATCH number which is printed directly below the expiry date and can be identified by the word “BATCH” followed by a date sequence e.g. 08/03/2007 This recall does not include products manufactured in South Africa before 8 March 2007 and products manufactured outside South Africa. Pet owners are requested to check the date of manufacture and country of origin on the packs of all Vets Choice and Royal Canin products in their possession and return recalled product to the vet from which it was purchased. We are continuing to work closely with the South African Veterinary Association and the relevant authorities to resolve this matter as soon as possible. Rest assured that we remain committed to putting the interests of pets and their health first. For further information or questions that you might have, please contact our new dedicated consumer lines at (011) 446 1025 or email info@royal-canin.co.za or sms the letters “CR” to 0832671462 and we will call you. We appreciate your continuing support.
For press enquiries contact:
|
| © Royal Canin SA | All Rights Reserved | Site Map |